Diversity: Considering the Roots of Civil Rights

As we prepare for our first two deep dives in January in Portland, I am continuing to delve into Civil Rights in my own way. This morning a Facebook friend passed me a video set to Nina Simone's 1964 song, Please Don't Let Me Be Misunderstood.


The series of photos included in the video reminded me of the Little Rock Nine. I live in Northern Arkansas. Just 80 miles from here, in 1957, nine African American children were enrolled in Little Rock Central High School. The students had initially been blocked by the Governor, but this was over-ridden by President Eisenhower.


On the first day of school, the Governer called the Arkansas State Guard to form a blockade to prevent the students from entering and to support the segregationist protestors. Two weeks later the children entered the school for the first time, under the watchful eye of the 101st Airborne Division of the United States Army. In fact, Eisenhower actually federalized the Arkansas State Guard in order to take them out of the Governor's command.

The nine children were then subject to a year of physical and verbal abuse. They were spat upon, beaten up, and one even had acid thrown into her eyes.

I sit here now deeply ashamed. Not ashamed to be white, and not ashamed to be an Arkie. In this moment I feel deeply ashamed of being a human. I do not understand what madness drives any human to these ends. By what madness has it ever been okay to terrorize children?

Diversity: Circling the Lake Together

Last week I flew to Portland to meet the project team for the Civil Rights & Diversity Systems Mapping project. The project team includes Laurie Thorpe, the Executive Officer for Independent Resources (a Forest Service Enterprise Team) and Heidi Bigler Cole, who holds PhD in Social Sciences. We held a three hour meeting and invited employees from the region to meet the project team and join us in framing the project. There were probably 25 people in total.

During the session we shared a definition of systems thinking and together explored why it might be valuable to take a systems approach to understanding the Civil Rights program in the Pacific Northwest Region of the US Forest Service.

In my last blog post I compared exploring the way that a system pervades our subconscious mind as going on a deep dive. To further the metaphor, last week's brief session was about becoming acquainted with my fellow divers. Our small project team will be as a stone dropped into the center of the lake with a design and intention to go deeper into the collective subconscious and perhaps even brush the unconscious expression of diversity, or lack thereof, in the region.

Laurie, Heidi, and I will meet weekly and form the core container - the stone which is to be dropped in the lake. The first ripple circle beyond the point where the stone splashes into the water will be our guidance. This circle includes the Civil Rights Director, a Dialogos consultant, and a Diversity consultant, Audrey Peterman. The work itself consists of convening a number of focus groups - circles of people who'll be invited to the lake and coaxed to go for a swim.

It will be up to each individual whether they dive in or splash around in the shallow edges of the lake. Even if an individual chooses to simply watch from the shore she will discover that the surface of the water is changing and the reflections which are mirrored back will gently raise questions for the observer.

Today I'm feeling ready and would love to jump right in to the water. But I recognize that we need a few more weeks to plan several dives. We will let a number of people know where we plan to go. We will attempt to pre-sense just what might be lurking down there. We will design methods and schedule focus groups and discover more fellow swimmers.

Diversity: An Invitation to Dive Deep

I have recently been invited to apply my systems thinking and mapping skills to the area of Civil Rights and Diversity. The Pacific Northwest Region (Region 6) of the US Forest Service has a new civil rights director. She has been involved in the application of systems thinking to the exploration of the agency's safety culture. That work, lead by Dialogos, has touched many employees in a very significant way. As a result, systems thinking and mapping is gaining in noteriety in the agency.

My role, which is only just beginning, will be to sit in circle, hold deep conversations, quietly notice the patterns and dynamics, and then draw a map of the complexity.

In preparation for our very first meeting, which is next week, the director asked us to ponder what the project means to us. This was a very difficult question to answer. Perhaps because a core aspect of my role is to be present while groups of people co-create meaning and understanding, and I can't possibly anticipate what meaning I will participate in creating.

I feel as if I'm arriving at a beautiful and serene lake. In my approach I can see the brilliant blue surface reflecting the light of the sun. I have no idea how deep the water is or what lies beneath the surface. I only know that in order to be safe I must tread gently. As I prepare for this deep dive, of which I will dedicate one week per month for the next six months, I review what I have learned about myself and diversity thus far. I scan my herstory for clues as to what the exploration might reveal.

My scan reveals to me a tenderness, a vulnerable place within my core. There is only one thing of which I am certain: this exploration will expose me to aspects of my thinking which are subconscious or perhaps even unconscious. How do I know that? Because I too was socialized into a system of disparity and oppression. The simple act of growing up in a small town in Oklahoma has exposed me to generations of misinformation, fear, and even hatred. Within the boundaries of my awareness I have been thoughtful and even an activist. But in order to stretch the boundaries of awareness I must dive into this lake.

On more than one occassion I have observed the appearance of a thought in my mind which is ugly and shameful. I'm grateful to have even noticed. When this happens it gives me pause and I explore what lies beneath the thought. In most cases I realize that the thought is a judgement with which I am not actually in agreement in the present moment. So how is it that I have thoughts with which I don't agree?

The way I explain this to myself is that a great deal of my thinking was programmed in as I participated in society. I have seen a black man, for example, and had the thought "Be careful." Then paused and challenged the thought and saw it as ridiculous. Why be any more careful around a man simply because of his skin tone? It has nothing to do with the man before me. It has everything to do with the messages which saturate the world in which I live. It is the voice of my college roommate, a jewish girl from Philadelphia, who cautioned me against getting gas on Broward Boulevard in Fort Lauderdale one night because every patron was African American. It is the voice of my great Aunt who hissed obscenities. It is the voice of some ancient ancestor who perhaps felt he had to compete with people of color in order to have enough food for his family.

As I circle the lake and climb over the boulders which represent that which I have already learned about diversity I can't help but wonder what lurks beneath the surface. What thoughts are yet so unconscious that I've never glimpsed them? I set the intention to be gentle with myself and my ancestors, I draw in a deep breath, and I slide my left food along the sun baked boulder and into the cool water.

The Locus of Consciousness

Otto Scharmer describes four fields of being, or "structures of attention". His diagram makes sense to me because I've had personal experiences of each level. In level one my attention (aka my consciousness) is located solidly within my self. I experience myself as completely unique and located within my physical body. When I look out at the world I am looking through my filters, which are constructed out of my own experience, dreams, and expectations.

At field two my consicousness is resting at the edge of my self. I've pushed myself beyond my filters and can listen to others in a very neutral and objective way.

In field three I am having a deeply compassionate experience of another being. This is always, for me, an emotional connection. When I feel compassion and empathy for you, the electromagnetic frequencies of our two hearts are resonnating at a similar frequency and this allows me to temporarily move beyond myself and feel deeply connected to you.

Recently, and with more frequency, I've been experiencing field four, which is the field of presence. And this is why I'm writing, in order to attempt to further understand the field four experience. Near the end of the winter I experienced a somewhat abrubt shift in consicousness. I had the experience of spontaneously gaining access to information which was located beyond the boundaries of my physical self. It seemed completely out of context and even scary. Since then I've been practicing field four as often as I can, so that I may understand the space and feel more comfortable operating that way.

If you look at the diagram above you can see that unlike the first three fields where there is only one red dot representing the source of one's attention, or consciousness, field four shows multiple points. When I practice shifting to field four out in nature, I consider the boundaries of my awareness. I look to the horizon and identify the farthest points which I'm capable of seeing. I listen to the sounds and think about the area of the domain of which I'm capable of hearing. I also check in with other sensory perception, though the reach is not as far for taste, smell, and touch. From this state of expansion I then notice feeling as if there is not one "me" located firmly inside my body. I also notice that I have almost no thoughts, no internal dialogue... only the awareness of that which occurs within my domain of perception. Things like birds singing, or an airplane overhead, or the play of sunlight and shadow on the distant hillside. It's actually a quite peaceful state of being, and one which is strived for through a number of spiritual practices.

But when I've had this expansion among other people it has not been so peaceful. There have been several times in my life when my awareness has expanded into a domain which includes other people. It is as if the boundary of my perception is the edge of the room rather than the edge of my physical body. Usually when I'm at my most expansive state of presence I am aware of the emotions and attitudes of others in the space. Periodically, when someone is having a very negative emotional experience I have had the experience of feeling that emotion as if it belonged to me personally, and even having thoughts associated with the feeling that were distinctly not my own thoughts. For example, once on a week long river rafting trip I sat, for a few hours, next to a woman who was experiencing back pain and was really unhappy about being on the boat for several more days. During the time while I sat next to her I found myself having a stream of thoughts along these lines: What am I doing here? I never should have come. This is completely ridiculous. I am miserable and I want to go home. But I was actually having the time of my life and really enjoying the trip and the scenery, which allowed me to notice that these were not, in fact, my own thoughts.

There have been three distinct times in my life when, from this place of deep presence and expansion, I've experienced temporarily seeing and hearing other peoples thoughts. Experientially it was disturbing... particularly when the other person noticed that I was understanding more about them than should usually be the case. Intellectually it is exciting and makes alot of sense to me.

Physics is showing us how the particle/waves which construct our reality are also units of information, perhaps even consciousness itself. Conceptually I believe human systems each have a kind of sentience of their own. I am a sentient being known as Toni, but I'm also part of several other human systems which each posess their own domain. Perhaps field four is the map of a non-local, non-individual sentience in which I participate? Perhaps it is not Toni who can sometimes access information which is not usually available to an individual. Perhaps that which is Toni can be temporarily disolved into some larger form of sentience, and from that place each of us has access to the internal subjective experience of a collective in which we participate? I reckon I'll be gently groping about in this exploration for several months. Perhaps even longer...

Kubler-Ross's 5 Stages of Grief Applied to Climate Change

Elizabeth Kubler-Ross identified five stages of grief which have recently been applied to many other types of change. The five stages are:

1. Denial
2. Anger
3. Bargaining
4. Depression
5. Acceptance

It has long been my position that what is commonly referred to as resistance to change can be better understood as one of the first four stages of grief. In my own personal history I have experienced all five stages in relation to global climate change. And while I'll describe that in order, I want to emphasize that my progression through the stages has been far from linear. Before reaching acceptance I swirled and spiraled around and through the first four phases a number of times.

Denial - I became aware of 'global warming' as it was called, in 1991 when I was in high school. I wrote a term paper on rainforest deforestation my junior year and a term paper on global warming my senior year. I'd have to say that for me 'denial' was the first 16 years of my life when I loved being outdoors but had absolutely no sense of environmental ethics.

Anger - Throughout the 1990s I was very angry about the history of Western civilization, industry, and capitalism. In general I felt like the only way justice could be served was if ALL humans (including me) were anihilated and the Earth was left to heal herself.

Bargaining - In 2000 I joined the US Forest Service. I was a GS-4 Visitor Information Specialist. I spent my days talking with visitors about the natural environment and picking up cigarette butts in Sedona, AZ. During this phase I spent much of my time, both personally and professionally seeking ways to balance nature and humanity so that our species could perhaps learn from our mistakes and co-evolve with the Earth.

Depression - I've had seasons of depression throughout the previous stages. There have been times when I feel like we're completely doomed. There have been times when I have felt like some groups will survive but most others will experience cataclysmic demise and death. At I've sought to understand multiple perspectives I've encountered numerous religious, cultural, and philosophical perspectives which predict or suggest a huge die-off of humans. Each time this possibility presents itself to me I attempt to really feel the full depth of my dispair, or sometimes our collective dispair... and somehow, each time I dive deeply into the possibility of loosing everything, I end up experiencing some form of acceptance.

Acceptance - From within depression I have noticed the equisite beauty of the fragility of all of Earth, including humans. My sorrow has been a type of gateway, as if the tears have washed away the selfishness of my personal perspective and left me with the ability to appreciate all of creation. From this place of appreciation I noticed a sense of connectedness with all of creation. I should clarify that the sense of connectedness was not new, but noticing this unity of consciousness while standing on the bridge between depression and acceptance of global climate change provides an entirely different vista. In fact, acceptance has, for me, been a gateway to a sixth stage: hope.

Hope - I stand firmly rooted in acceptance of mankinds past foibles and follies. I can appreciate that every generation has always done the best they could with what they had. I have come to forgive the fires of industry as an amplification of a parent's deep drive to provide well for the family. In acceptance of our present global situation I discovered a number of people who were highly motivated to generate change. I have a deep sense of gratitude and hope for all of Earth and her children. I understand that we're connected and that though there may be a great deal of uncertainty and even catastrophe, I trust that we are learning and we will continue to evolve together.

In my next post I intend to broaden the application of these stages of change and apply them to the myriad of perspectives which I observe when considering the complexity of climate change. To do this I will share portions of a causal loop analysis which I've been developing along with several others.

Can Economic Needs Drive the Greening of Americans?

Recently I had the opportunity to speak to some individuals affiliated with the timber industry, representing both local government and private interests. Something very interesting occurred to me in response to the conversations.

Regardless of whether people believe that the climate is changing, and regardless of whether they feel that climate change is driven by humans, there are people and companies joining the green movement because of economic interests. This probably doesn't come as a huge suprise to everyone. I've long heard self proclaimed greenies complain when giant careless corporations go green just to maximize profits.

What I am writing about today is something else entirely. I'm talking about hard working, honest Americans who are in industries which are collapsing under current conditions. I'm talking about folks who perhaps even belong to political parties, clubs, and churches which take a strong anti-climate change, or anti-anthropogenic climate change stance; who are reconsidering green technologies so that they don't loose their homes, jobs, and the land which has been in their family for generations.



The green curve you see above is a change curve that is so popular that I could not determine who originated it. It basically shows a bell curve distribution of people in response to any particular change. Under it is an amplifying loop, or growth engine entitled "Reinforced Survival of Individuals and Families. It can be read like this: employment leads to water, food, and shelter, which leads to individual and family survival, which (according to Maslow) affords one the capacity for higher learning, in this case the capacity to learn a trade. Over time this leads to being employable and over time that leads to having employment, which provides food and shelther.

In my most recent post, Honoring Multiple Perspectives, I spoke about how there are many mixed opinions around the possibility of global climate change. Today I suggest to you that the greening of America does not depend upon agreement around the science of climate change. Regardless of our science, politics, or theology, we all share the same fundamental human needs for food and shelter. In the end, only that which makes economic sense to real people will be implemented.

Honoring Multiple Perspectives

It seems to me that there are a number of wicked problems facing the world today. There are challenges in the area of environment, economy, and society that are so exceedingly complex that no one person, or no one perspective, could possibly provide a useful solution.

Take, for example, the possibility of land managers collaborating on how to respond to climate change accross a particular landscape. Climate change is definitely a complex and controversial issue. There are myriad perspectives including

• The climate is not changing in any significant way, it has always been variable
• The climate is changing and it is part of a larger natural cycle
• The climate is changing and it is caused or exagerated by human activities
• The climate is getting warmer
• The climate is getting colder

How much agreement is necessary in order for people to collaborate on designing livable solutions to today's challenges?

In any particular region, land is managed by a number of different stakeholders including tribes, federal, state, and local government agencies, corporations, non-profit organizations, families, and individuals. Each of these groups has its own unique set of priorities and objectives for how and why the land should be managed. Even if all the land owners in a region agreed that it was strategically important and mutually beneficial to collaborate on a project, and even if they agreed upon what the challenges were, and even if they agreed upon what the solutions were, it would still be complex to balance the multiple missions, multiple objectives, and multiple organizational policies, in order to collaborate effectively.

But when collaboration is really the only solution to a problem, we can't simply ignore it due to the complexity and the challenges.

Lately I've been attempting to map the complexity of the multiple perspectives on climate change. The effort has been deeply transformative for me, and I wonder if sharing some of my own learning would be of service to anyone else. I'm hoping to have the time to blog a little more frequently than I have of late. My intention is to try and find ways to share something large and complex in small and easily digestible chunks. Even if it doesn't prove to be of value to anyone else, it will certainly be a useful excercise to me.

Transforming the National Recreation Program

I'm in Salt Lake City attending a meeting on Sustainable Recreation in the US Forest Service. A small group of members of the Recreation program at the national, regional, and forest levels of the organization have crafted a National Recreation Strategy to replace an outdated strategy (I think the last strategy was crafted in 1988). The small group has worked for 2 years and is very excited to share the work with a larger group.

There's much passion and energy for this strategy because it's centered on principles of Sustainability and Community Engagement through Recreation and Tourism (CERT). There are a number of specific goals and objectives, but to say it in a nutshell... It's all about the Forest Service engaging with communities to have meaningful dialogue around how together to create balanced and long term health for people, profits, and the planet.

I've been providing some consultation and facilitation to the smaller group and today was the first day of a very complex meeting in which we shared the National Recreation Strategy, Sustainable Recreation, and CERT with a wide group of employees from around the country. We had about 20 people in the room, about 10 people on the telephone, and another 20 people on a video conference. It was trying and complex to mix the media, but absolutely necessary for a sustainability conversation to include low carbon methods for connecting.

I feel the day was a resounding success. We wrapped up the phone and video portion about 1.5 hours before the end of the day so that those of us who were present in the room (here in Salt Lake City) could process everything and begin to wrap our heads around things like...

1. What does sustainable recreation look like?
2. How might our lives be different when we've fully embraced the new National Recreation Strategy?
3. How are we going to share this experience with our leaders and our employees when we get home?
4. How can we foster transformation rather than paying lip service to a plan which is quickly shelved?

I'm ever so grateful to have not been the facilitator of the meeting. Lyn Wiltzes (sp?) from Seattle was the facilitator and did a remarkable job.

I'm feeling very jazzed. I feel like I'm in the right place at the right time and part of something BIG. Something with Purpose and Meaning. I feel this frequently at Forest Service meetings, which is probably why I fall in love with the Forest Service all over again every time I meet new employees or see a new and magnificent landscape. I'm so grateful to be a part of this organization and I'm grateful to have had all the amazing experiences I've had the past 9 years.

Hopefully I'll have time and energy to capture my reactions to day 2 of the meeting. I have the feeling that of all the things in which I've participated, this one is worth capturing for posterity.

Feedback and Resistance

I'm playing in several systems right now. In some cases the systems are 100 years old and I'm analyzing and intervening in service to a larger cause, such as various US Forest Service units at the national, regional, and Forest levels. In other cases I'm co-creating entirely new systems such as a cooperative elementary school and a new Forest Service Enterprise Unit called Organizational Development Experts (ODE).

In doing so the concepts of feedback and resistance come up frequently. First let me clarify that I'm using the term feedback from the Systems Dynamics perspective: feedback is an iterative process which generates the form of the system.

I left our last school meeting feeling angry and frustrated. I wanted to just let go of the entire effort. It seemed to me that the other people in the group were unable or unwilling to accept my donation of money for start-up costs such as filing the 501-3c (non-profit) paperwork. In my anger I realized it was futile to create a school based on fund raising and donations if the people who comprise the school are not able to accept or even ask for gifts of money. I took it as feedback that the group was just not ready to realize its dream.

Due to time and circumstances, I didn't get the chance to communicate any of this to anyone else in the group. And that's surely a blessing because as it percolated into my flesh I gained several more understandings. First, as the anger wore off I felt devastated and sad. I work hard to make positive changes in the world. In exchange for working hard I receive a salary which more than covers our basic needs. The earnings, then, afford me the opportunity to create even more good in the world by engaging in various activities such as switching to renewable resources and supporting the local economy and community. I felt like it was all a waste and that the effort was worthless if I couldn't share my abundance in our efforts to provide children and families with an excellent educational opportunity. For several days I grieved over this.

The grief turned to bargaining and I began to grope for ways of realizing this dream. As the facilitator of the strategic planning process, I feel like its my role to help the group take the steps needed to implement the vision and mission which we created over potlucks and amidst the din of laughing children. I thought of things I could say or do in order to nudge or even push people beyond their growth edges.

Finally, I've found acceptance, and here is what that looks like today. I've accepted that the group is not ready to realize the dream we created over the past two years. More importantly I've realized that they've been trying to tell me this for the past six months and I couldn't hear it because I was in denial. The truth is that the rest of the group is quite comfortable reaching for a smaller version of the dream, taking baby steps toward the larger dream. The truth is that we never really did lock in on one solid vision. My family came to the group with different needs and experiences than the other three families. Our central value for our kids education is that they need socialization, and so we were originally leaning toward public school. The other three families had always leaned toward home schooling for reasons of their own.

My husband and I have decided that this fall our son will start kindegarten at public school. Now that we've taken our kids out of the equation I can re-align myself with the needs of this group. I'm still dedicated to helping them realize their dream. I'm still dedicated to helping each and every person who is part of the cooperative achieve their best and highest purpose. And now more than ever I'm available to be present to the fact that being a servant to these people and their dreams means allowing it to emerge and unfold at its own pace.

It turns out that this time I was the resistance, and so I surrender in service to the greatest good.

Meta-Communication

The saturation of the World Wide Web with infinite volumes of content along with new web-based communication services such as Twitter, FaceBook, MySpace, Blogs, Wikis, etc. have resulted in a whole new order and organization for information and communication.

We have landed at an entirely new level of communication which I think of as Meta-Communication. It is now possible to share a real time connection with hundreds of friends and associates. This new found capacity is transforming the very fabric of society and the rules of socialization.

Entirely new heights of collaboration, coordination, and integration are possible. Technology has fostered a leap in our social consciousness. While younger generations and early adapters value the breadth, speed, and volume of mass communication; late adapters balk at the lack of depth and authenticity and some may never join cybersociety.

A Time of Extraordinary Change

I feel we're in a time of unprecidented change. My mom maintains that as every generation claims it's adult-hood it has the feeling that things are more intense and crucial than ever before. That makes sense to me, however, this seems different.

There are many stories and beliefs out there to describe what is happening on the earth today. Some people talk about Global Climate Change, some talk about the Apocalypse and the return of Jesus, some talk about 2012, some talk about Mayan or Hopi prophecies, some focus on the reality of economic recession. To me it doesn't so much matter whether we agree on WHY we're going through big changes, but rather that we learn to cooperate and support one another during the transformation.

What story do you tell yourself to explain your present experience of the world?

Every religion and spirituality I'm aware of teaches that it's right to love and share. Yet we still allow fear of other to create exceptions. "Love your neighbor, unless he's different, then you should nuke him." I don't feel like there's time for this any more. In these times of extraordinary change, we must count on the kindness of strangers in order to weather the storm.

"It's the end of the world as we know it, and I feel fine"

I have more hope about the world than ever before. One big reason I feel so hopeful is because of all the turbulence and chaos. That might sound wierd, but it's true. I have an M.A. in Chaos Theory and Social Change. The reason I pursued that degree is that when I first discovered Chaos Theory it completely transformed my life. (I just love science... and my favorite theories are Chaos Theory, Gaia Theory, and the idea that the universe is a Holograph).

Chaos Theory is comprised of these simple tennets:

1. Turbulence precedes a jump to a new level of order
2. Feedback generates form
3. All systems are universal and self-similar
4. There is a sensitive dependence on initial conditions

I'm not going to bother with a lengthy explanation or trying to prove these ideas to you. My personal experience with growth and transformation is that when the 'poopie hits the fan' in my life it's feedback that I could make new choices and hopefully avoid the same kinds of problems in the future. This came after noticing that I was dealing with the same crap over and over again. Like attracting the same unhealthy relationships into my life. There had to be some reason I kept dating people who really were not interested in marriage and family. Perhaps it was because I hadn't made up my own mind about what I really wanted.

It was just about 10 years ago that I discovered Chaos Theory and since then everything is very different. I now see all turbulence as an opportunity. Everything which used to fall into the category of problem or catastrophe is now viewed as a gift. For example, take this ice storm we had which qualifies as a natural disaster. We went 19 days without power or running water. There were so many gifts, like neighbors coming together, we learned how prepared we are and how to be even more prepared, we stepped up our quest for renewable energy sources, my dad's building a wind generator, the storm was amazingly beautiful, and I got to spend lots of time with my family while I wasn't working.

Oh sure, there were challenges. And yes, there were 2 days of the 19 when I felt pretty depressed. But that was a gift as well.

If there was one thing I could give to any and every person on the planet it would be optimism. Choosing to percieve the bullshit as a gift is so much better for my health and well-being. Maybe that's what R.E.M. meant when they sang "It's the end of the world as we know it, and I feel fine." There are a number of dysfunctional systems, patterns, and beliefs which I am ready to see come to an end. And as I watch them crumble, I feel fine.

Government: Transparent, Collaborative, Participative

On Friday, along with millions of other federal employees, I received a memo from Obama stating that government shall be transparent, collaborative, and participative. This is very exciting news and promises to maximize social media, such as blogging. Of course, everyone has heard by now that Obama is also the first blogging president.

Conceptually, I really support and understand the idea of things becoming more transparent, collaborative, and participative. I'll admit I'm not an expert at most social media platforms, but I consider myself an early adopter. I'm taking time to become more familiar because this seems to be the way of things. But, as open and adaptive as I like to think I am, I'm still experiencing resistance and confusion around how to fully realize the next era of effective communications.

I'm experiencing uncertainty around a number of big questions. Let's start with transparency. Who exactly should be transparent and how transparent should one be? I love the idea of having close to real time data in line-by-line transactions on the web where any American can go and see how the dollars are being spent. And I love the idea of reading blogs written by executive leaders. In both cases, people don't have to actually read either of these -- simply knowing its available increases the perception of being trustworthy. Let's take the case of Forest Service leaders blogging. I've been advocating this for a couple of years now. I want to hear weekly updates about what the Chief of the Forest Service has been doing, who she met with, what conferences she attended, etc. I want to hear her reflect upon the trends and dynamics she witnessed. I want to feel like I'm sitting in her office when the light bulb clicks on and she realizes that there is a connection between what she saw on Monday and what she felt on Wednesday.

But that's not how blogging is going in the agency. So far it's been very sporadic. The few blogging executives seem to post once every few months and when they write it seems white-washed and safe... like all the other internal publications. It's easy for me to understand why: it's scary to be that open! The reason why transparency builds trust so quickly is that transparency requires vulnerability!

I'm no executive, and there aren't 35,000 employees being reminded that there's a blog they could check out. Yet I'm still experiencing fear and resistance around this new media. Intuitively I know that we humans are striving to actualize new forms of networked intelligence and collective consciousness. I know that my own knowledge is only as valuable to the collective as it is accessible to the collective. And yet I am having a miniature identity crisis in the process of making myself accessible to the collective!

All in one week I've been asked if I had a FaceBook profile... by a professional contact, a spiritual friend, and my sister-in-law. I don't have a FaceBook profile because I can't figure out how to relate to each of these three kinds of contacts as myself. My sister-in-law could care less about the professional jargon-laiden side of my life. And my colleagues could be uncomfortable if exposed to something about my spiritual beliefs. What's really ironic is that I want to just be one person! I want to feel safe being who I am... without that jeopardizing my effectiveness.

But in order to be an active participant in this vibrant and dynamic web of connection, community, and co-creation, I absolutely must put myself out there. And if I want to feel whole and honor my whole self, should I put it all out there? I must not be the only person who is trying to balance all of this.

I believe that it is a travesty of human experience that we are discouraged from being our entire selves in the work place. It is yet another form of fragmentation which needs to be healed in order for us to achieve our highest potentials as individuals and groups. I advocate for a balance in the 5 dimensions of well-being: mental, physical, spiritual, emotional, and social. Emotional wellbeing, for example, finally entered the workplace in a more meaningful way when Daniel Goleman's work on emotional intelligence became popular in the mid 1990s. Physical wellbeing has been supported by employers for considerably longer because of the clear linkages between health and productivity. Mental wellbeing is an unspoken requisite for becoming and remaining employed. Social wellbeing is left to the individuals and differs greatly depending on personality types and the culture of the organization. Spiritual wellbeing is generally not touched by a 10 foot pole within organizations. There are good reasons for (and plenty of scar tissue around) the separation of church and state.

I don't really have a good way to conclude this post... other than owning the fact that I'm standing on the edge of a precipice and I won't be able to lead others into a new era of effective communication until I'm willing to leap into the uncertainty myself.

The Transpiral Model of Development

Many organizations, when faced with making large changes, focus on the objective aspects of the system such as process, policy and procedure. Leaders and consultants alike frequently underestimate the importance of the human experience of change. Successful organizations recognize the importance of engaging employees as whole people rather than merely a pair of hands. The Transpiral Model provides a framework for assessing, understanding, and supporting the needs of people as crucial elements to the success of an organization.

Today’s knowledge workers switch employers frequently to actualize their fullest career potential. Organizations which do not value employees as whole individuals do not retain expertise. In order for an organization to maximize its fullest potential, it must support individuals in maximizing their fullest potentials. Psychologist Abraham Maslow described a Hierarchy of Needs (the bottom triangle in the diagram on left) or steps which an individual must take in order to achieve self actualization. The Transpiral Model builds on Maslow’s work and addresses the steps needed to achieve group and organizational actualization.

According to Maslow (1999), an individual addresses his or her needs in order of priority, beginning with basic physiological needs. Before an individual can achieve a great work, such as painting a masterpiece, he or she must have adequately addressed the needs for food, shelter, developed nurturing relationships, and must have positive self-esteem. Maslow reminds us that self actualization is not a static state, but rather something toward which one strives throughout life. Professionals in today’s labor market have achieved some degree of self actualization in order to have graduated from higher learning institutions.

Tuckman (1965) identified the popular model for the formation of groups in organizations: forming-storming-norming-performing. The Transpiral Model (shown on the upper left) combines Maslow’s Heirarchy with Tuckman’s developmental sequence (middle triangle) and then adds steps toward group actualization (top triangle). More than the ability to work together, group actualization is a state of high performance.

In order for a group such as a team, and organization, a business, or a community to actualize its fullest potential, it must meet the requirements defined in the top triangle of the model. The group must have financial accountability and be fiscally solvent in order to achieve its fullest potential. The group must be secure, meaning that there are no threats to individual safety or to the safety of the group. This security could be physical or psychological. Psychological security of the group blends into the next level of group actualization, respect. Respect is important especially during decision making. Respect leads to trust. Groups frequently function without perfect trust, but in order for a group to achieve its fullest potential, trust is crucial.

When a group is financially stable, when all the members are physically and psychologically safe, when there is enough respect to facilitate effective communication and decision making, and when the level of trust is such that individuals may act on behalf of the group without taking time to ask permission; only then is it possible for a group to achieve its maximum potential. As with self actualization, group actualization is not a static end state. Rather its reached in peak moments. Peak moments provide the group with feedback on how to strengthen the preceding steps to actualization in order to sustain actualization for longer and longer periods.

The Transpiral Model is my original work and it earned me a Master of Arts from Prescott College in 2005. It is my intention to make this work available to anyone who is interested. In addition to periodic blogs I will explore both traditional and non-traditional venues for publication. You may contact me to request a free ebook of The Transpiral Model of Social Change.