Diversity: When Comfort Leaks Ignorance

As we prepare to conduct our first conversations with various groups in the Pacific Northwest, I have been observing the behaviour of Forest Service employees in other regions and in other programs. I have recently noticed some dynamics and I am curious about the underlying structures in our system which produce these behavioural outcomes.

A group of middle managers were together for the third session of a six month leadership development course. They had been face to face together for three one-week sessions and felt a strong sense of rapport. During a discussion about the ladder of inference, the group explored the assumption that "all the good jobs in the agency are wired," meaning that a number of hiring officials had engaged in pre-selection.

During the course of the conversation, meant to illustrate the power of making assumptions, the group circled around to a cultural belief that there are diversity quotas and that sometimes the most skilled candidate is overlooked in favor of what's referred to as "the diversity candidate." There are really two interesting dynamics which became apparent to me as I observed the discussion.

First, the group's comments demonstrate a shared belief that there is a difference between the most skilled candidate and the diversity candidate. This implies that collectively we don't believe that the most diverse individual may also be the most skilled individual. When I frame it thus, the logical mind rejects the thought. Of course there are highly skilled individuals in every race! Therefore, I submit that the individuals in the room were not cognizant that their behaviour demonstrated an illogical prejudice.

Second, of the nearly 40 people in the room, all were caucasian but one. It seemed as if those individuals contributing to the group conversation had no awareness that there was a person of color in the room who may have felt discomfort. (Unlike the others, this man may have noticed the assumption which was exposed in my first point.) Maybe they felt so comfortable together that they did not view the man of color as anything apart from themselves? In fact, that idea by itself is beautiful - why should a group of friends view the one man as anything different from how they view themselves?

The two notions together create an interesting tension in our cultural beliefs (writen in a perspective which may represent the majority of our employees): the people with whom I am friendly are just like me, but the people with whom I must compete for employment are different and less skilled.

As I probe the possibilities in this thought experiement, it occurs to me that employment satisfies our most basic needs for food and shelter. Food and shelter are fundamental to our ability to survive. Competition for a job, then, is very closely assosciated with competition for survival. We could say that these two drives are parallel.

So, then, if the drive to compete for employment is parallel to the drive to compete for survival, then is it possible that while under the influence of these tandem drives, an individual may experience amygdala hijacking? This question deserves a whole new blog post. But for now, this is certainly something on which to chew.