Government: Transparent, Collaborative, Participative

On Friday, along with millions of other federal employees, I received a memo from Obama stating that government shall be transparent, collaborative, and participative. This is very exciting news and promises to maximize social media, such as blogging. Of course, everyone has heard by now that Obama is also the first blogging president.

Conceptually, I really support and understand the idea of things becoming more transparent, collaborative, and participative. I'll admit I'm not an expert at most social media platforms, but I consider myself an early adopter. I'm taking time to become more familiar because this seems to be the way of things. But, as open and adaptive as I like to think I am, I'm still experiencing resistance and confusion around how to fully realize the next era of effective communications.

I'm experiencing uncertainty around a number of big questions. Let's start with transparency. Who exactly should be transparent and how transparent should one be? I love the idea of having close to real time data in line-by-line transactions on the web where any American can go and see how the dollars are being spent. And I love the idea of reading blogs written by executive leaders. In both cases, people don't have to actually read either of these -- simply knowing its available increases the perception of being trustworthy. Let's take the case of Forest Service leaders blogging. I've been advocating this for a couple of years now. I want to hear weekly updates about what the Chief of the Forest Service has been doing, who she met with, what conferences she attended, etc. I want to hear her reflect upon the trends and dynamics she witnessed. I want to feel like I'm sitting in her office when the light bulb clicks on and she realizes that there is a connection between what she saw on Monday and what she felt on Wednesday.

But that's not how blogging is going in the agency. So far it's been very sporadic. The few blogging executives seem to post once every few months and when they write it seems white-washed and safe... like all the other internal publications. It's easy for me to understand why: it's scary to be that open! The reason why transparency builds trust so quickly is that transparency requires vulnerability!

I'm no executive, and there aren't 35,000 employees being reminded that there's a blog they could check out. Yet I'm still experiencing fear and resistance around this new media. Intuitively I know that we humans are striving to actualize new forms of networked intelligence and collective consciousness. I know that my own knowledge is only as valuable to the collective as it is accessible to the collective. And yet I am having a miniature identity crisis in the process of making myself accessible to the collective!

All in one week I've been asked if I had a FaceBook profile... by a professional contact, a spiritual friend, and my sister-in-law. I don't have a FaceBook profile because I can't figure out how to relate to each of these three kinds of contacts as myself. My sister-in-law could care less about the professional jargon-laiden side of my life. And my colleagues could be uncomfortable if exposed to something about my spiritual beliefs. What's really ironic is that I want to just be one person! I want to feel safe being who I am... without that jeopardizing my effectiveness.

But in order to be an active participant in this vibrant and dynamic web of connection, community, and co-creation, I absolutely must put myself out there. And if I want to feel whole and honor my whole self, should I put it all out there? I must not be the only person who is trying to balance all of this.

I believe that it is a travesty of human experience that we are discouraged from being our entire selves in the work place. It is yet another form of fragmentation which needs to be healed in order for us to achieve our highest potentials as individuals and groups. I advocate for a balance in the 5 dimensions of well-being: mental, physical, spiritual, emotional, and social. Emotional wellbeing, for example, finally entered the workplace in a more meaningful way when Daniel Goleman's work on emotional intelligence became popular in the mid 1990s. Physical wellbeing has been supported by employers for considerably longer because of the clear linkages between health and productivity. Mental wellbeing is an unspoken requisite for becoming and remaining employed. Social wellbeing is left to the individuals and differs greatly depending on personality types and the culture of the organization. Spiritual wellbeing is generally not touched by a 10 foot pole within organizations. There are good reasons for (and plenty of scar tissue around) the separation of church and state.

I don't really have a good way to conclude this post... other than owning the fact that I'm standing on the edge of a precipice and I won't be able to lead others into a new era of effective communication until I'm willing to leap into the uncertainty myself.